Q1: What is Zongotek LLC? 

A:Zongotek LLC is an IT services company dedicated to bridging the technological gap in underserved communities by providing essential infrastructure, comprehensive education, and personalized IT support. 

Q2: What services does Zongotek LLC offer?

A: We offer Comprehensive IT Solutions, Al Services, Technology Education, Personalized IT Support, and Tech Equipment Sales. 

Q3: How can I contact Zongotek LLC for support?

 A: You can reach us via phone at (914) 768-1947, email at in**@zo******.com or **@zo******.com, and through our support ticket system on our website. 

Q4: What are your business hours? 

A: Our services are available 24/7. For phone support, our office hours are Monday to Friday, 9:00 AM – 9:00 PM, Saturday it’s 1:00pm to 9:00pm.

Q5: Do you offer remote and in-person support? 

A: Yes, we provide both remote and in-person technical support to meet your needs. 

Q6: What is the mission of Zongotek LLC? 

A: Our mission is to bridge the technological gap in underserved communities by providing essential infrastructure and comprehensive education, empowering all individuals regardless of their background. 

Q7: What is the vision of Zongotek LLC? 

A: We envision a world where technology is accessible and beneficial to everyone, creating a seamless and supportive technological environment for individuals, businesses, and communities worldwide. 

Q8: Why should I choose Zongotek LLC for my IT needs? 

A: We offer tailored IT solutions, expert knowledge in cutting-edge technologies, exceptional customer service, and a proven track record of reliability and success. 

Q9: How did Zongotek LLC start? 

A: Our founder started by offering voluntary tech services to the community in 2013, which led to the first contract after years of service. Zongotek LLC was officially formed on July 3, 2024.

Q10: What are the core values of Zongotek LLC? 

A: Our core values include Innovation, Integrity, Education, Collaboration, and Resilience.